Return Policy

If the product significantly different or broken, and We can discuss refund with these 4 options

1. You can either keep the item & receive a partial refund.
2. Return it and get Full Refund. Since it is International shipment, buyer must pay the return shipping fee.
3. We send Back a new item for you without paying again.
4. You do not receive your orders more than 60 days, which the orders might be lost during the shipment since the tracking are not updating anymore.

All Refund & Return Request must be made within 7 days after the product is delivered or after On time delivery period. Please provide the purchase proof & Paypal email address so I can transfer your refund.
 
You are not eligible for On Time Delivery refund if
 
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address).
2. Your order did not arrive due to exceptional circumstances outside the seller’s control (i.e. not cleared by customs, delayed by a natural disaster).
3. Other exceptional circumstances outside the control .
 
You are not eligible for Refund if
 
1. You make wrong orders and we have shipped your orders.
2. You change your mind after the orders reach your country and asking for return.
3. You make wrong orders and you do not want to return the item ( Buyer must pay for the return shipping since they are asking for exchange for the items, this might happens usually for the item which has variants of size, that is why we always encourage buyer to check our sizing chart very carefully before making the orders to avoid any different perception of sizing standard for some countries or manufacturers).
 
 
If you have questions concerning our return policy, please contact us at: Email: pangkb-style@outlook.com & Whatsapp:+8613338921605.